Camden is expanding its technical support coverage to better align with the demands of installers, integrators, and facility teams who rely on timely assistance during field deployments. Beginning January 12, 2026, our technical support phone service will be available until 7:00 PM Eastern Standard Time (EST).
Support coverage will continue to open at 8:00 AM EST, with extended availability in the evening to better cover all time zones across the country. This enhancement strengthens our commitment to delivering responsive, high-value support across the full range of Camden Door Controls products.
During these extended hours, technical support agents will focus exclusively on system troubleshooting, wiring and configuration guidance, and onsite application questions. Order entry and order status inquiries will remain outside the scope of the extended-hours team.
This expansion reinforces Camden’s mission to support our customers in the field with increased accessibility, improved service continuity, and technical expertise exactly when it is needed.

